FAQ

Where do you ship from?

We ship from St. Louis, MO in the United States ­čÖé

 

How long do orders take to ship?

Items which are NOT on preorder will generally ship within a week. If you are in a particular hurry to get your order feel free to include a Note stating this when checking out. We’ll do our best to get it out quickly if so!

Preorder items ship-time will be indicated on the listing for those plants.

 

What Payment Methods do you accept?

The standard payment method for on-site electronic orders is eCheck. They function similarly to credit payment, you enter the checking account info on the Secure Checkout page. The only downside to this method is it takes ~5 days for the payment to ‘clear’ in our bank. You’ll get an email update once it’s cleared though.

We can also accept Venmo and CashApp for the time being, while we are applying for a new on-site credit processor. You’ll need to send us an email or FB message to our FB Page Eternity in a Box Botanicals or the owner’s FB account Zach Zachston.

We’re open to receiving Money Orders, Checks & Direct Wire Transfers, or any other method you may have in mind. Just reach out and we can surely find a solution that suits your situation.